Privacy Policy
mountains taxi website is owned by Mountains Chain Travel Pvt Ltd, which is a data controller of your personal data.
At Mountain's Taxi, part of Mountains Chain Travel Pvt Limited, we are committed to protecting the privacy and security of our customers. This Privacy Policy outlines the types of personal information we collect from you, how we use it, the precautions we take to protect it, and your rights regarding this information.
### Information We Collect
When you book a taxi or tour package with us, we may collect the following information:
- Personal Identification Information: Name, email address, phone number, and postal address.
- Travel Details: Destination, pickup and drop-off points, travel dates, and number of passengers.
- Payment Information: We collect payment details, which are processed securely through our payment gateways. Note that we do not store credit card information on our servers.
### Use of Your Information
We use the information we collect to:
- Process and manage your booking: To confirm your travel arrangements and keep you informed.
- Improve our services: To better understand your needs and preferences and enhance your experience.
- Customer support: To provide assistance before, during, or after your trip.
- Marketing: With your consent, to send you promotional emails about new products, special offers, or other information we think you may find interesting.
### Sharing of Your Information
We may share your information with:
- Service Providers: Third-party service providers who perform services on our behalf, such as payment processing, vehicle services, or customer service, under strict confidentiality agreements.
- Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or ensure the safety of our customers or the public.
### Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
### Your Rights
You have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request that any incomplete or inaccurate information we hold about you is corrected.
- Erasure: Ask us to delete or remove personal information where there is no good reason for us continuing to process it.
- Restrictions: Request the restriction of processing of your personal information.
### Cookies
Our website uses "cookies" to enhance user experience. A cookie is a small file placed on your computer's hard drive. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
### Changes to Our Privacy Policy
We may update this Privacy Policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.
### Contact Us
If you have any questions or concerns about our Privacy Policy, or if you want to exercise any of your rights as described above, please contact us at:
Management Office: +91 8091919909
Thank you for choosing Mountain's Taxi for your travel needs. We are committed to protecting your privacy and ensuring you have a pleasant and safe journey with us.